The store is fantastic, but the app needs an overhaul.The best Hobby Lobby ads and flyers on the internet Having to type it in over and over-and flip back through pages to try to find your place-when you are looking for something specific is ridiculous. Additionally, the search bar doesn’t remember previous item searches. I have been on the 4th page of search results (or beyond), trying to locate a specific item, clicked on something to view the details, and then tried to go back to the results list.only to find myself on a blank search page (SERIOUSLY, what?). When you search for an item, it resets everything the moment you click on an item in the results. It constantly signs me out of my account every time I leave the app, OR any time I view an item in my shopping cart (again, what?). You have to click on something else to get to them (what?). Both the menu and the search bar are not on the home page of the app. However, the app is wonky and difficult to use. I love Hobby Lobby, and I love that I can view and purchase their products online. I can deal with not having the greatest search abilities as the search bar frequently vanishes but the app just feels like a flyer instead of functional shopping.
I can still place an order kind of through the app but it won’t be with my account so I won’t be able to view my history and I cannot track the order without going onto the website so what exactly is the point of the app other than a glorified sales flyer? It is no reflection of the store itself as I love going into a location whenever it is an option (I do not have one local to me) but majority of my shopping is done online. I assumed that the app would be set up similar to the website in that I could look at my account history and track my orders. Terrific, as I like to keep track of things and reorders are something I would do. Before I had downloaded the app I had made a purchase via the website And I had to make an account so that I could track my order and view my history.
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